In a media briefing held Monday, the South Korean Personal Information Protection Commission indicated that it had paused new downloads within the country of Chinese AI startup DeepSeek’s mobile app. The restriction took effect on Saturday and doesn’t affect South Korean users who already have the app installed on their devices. The DeepSeek service also remains accessible in South Korea via the web.
Per Reuters, PIPC explained that representatives from DeepSeek acknowledged the company had “partially neglected” some of its obligations under South Korea’s data protection laws, which provide South Koreans some of the strictest privacy protections globally.
PIPC investigation division director Nam Seok is quoted by the Associated Press as saying DeepSeek “lacked transparency about third-party data transfers and potentially collected excessive personal information.” DeepSeek reportedly has dispatched a representative to South Korea to work through any issues and bring the app into compliance.
It’s unclear how long the app will remain unavailable in South Korea, with PIPC saying only that the privacy issues it identified with the app might take “a considerable amount of time” to resolve.
Western infosec sources have also expressed dissatisfaction with aspects of DeepSeek’s security. Mobile security company NowSecure reported two weeks ago that the app sends information unencrypted to servers located in China and controlled by TikTok owner ByteDance; the week before that, another security company found an open, web-accessible database filled with DeepSeek customer chat history and other sensitive data.
Ars attempted to ask DeepSeek’s DeepThink (R1) model about the Tiananmen Square massacre or its favorite “Winnie the Pooh” movie, but the LLM continued to have no comment.
